Information we collect
Overstory collects information you provide when you configure a product, place an order, request support, or communicate with us. This can include your name, contact details, delivery details, configuration information, order records, and correspondence.
How we use information
We use information to respond to requests, review configurations, process accepted orders, arrange delivery where applicable, provide support, protect the site and transactions, and meet legal obligations. Payment information is handled by the payment provider used at checkout and is not presented as stored by Overstory.
Sharing
We share information only as needed to operate the service, such as with payment providers, fulfillment and delivery providers, professional advisers, and authorities when required by law.
Choices and requests
You may request access, correction, or deletion of personal information subject to applicable law and recordkeeping obligations. Use the support route associated with your enquiry or order. This policy does not limit rights available under applicable privacy law.