Refunds follow the confirmed order terms.
Because Axis configurations can differ in dimensions and optional components, refund eligibility is determined by the written terms accepted for the specific order. Overstory does not represent a universal refund period on this page.
If a return is authorized, the order-specific instructions explain the return method, inspection process, any applicable deductions, and the timing and method of an approved refund. Do not ship an item back without written authorization.